Privacy policy

Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how ONGADE LLC (“We,” “Us,” “Our”) collects, uses, and protects your personal information when you visit https://ongade.com/, place an order, or otherwise interact with us.

1. Data Controller & Contact

ONGADE LLC
Registered Agent Address:
5305 Limestone Road, Suite 200
Wilmington, DE 19808
EIN: 38-4328829

Email: info@ongade.com

2. What Personal Information We Collect

  • Identity Data: Name and other identifiers you provide.

  • Contact Data: Address, phone number, email address.

  • Financial Data: Payment details (e.g., credit/debit card information, billing address).

  • Transaction Data: Purchase history, order details, and returns.

  • Usage Data: Information about how you use our Website (see our Cookies Policy).

3. How We Collect Data

  • Directly from You: When you create an account, place an order, or contact us.

  • Automatically: Through cookies, analytics, and similar technologies when you use our Website.

4. How We Use Your Data

We use your personal information for the following purposes:

  • Order Fulfillment & Delivery – to process, ship, and deliver your purchases.

  • Customer Support & Returns – to handle inquiries, returns, or complaints.

  • Payment Processing – to securely process your payments.

  • Marketing (Optional) – to send you promotions and updates if you opt in (you can unsubscribe at any time).

  • Legal Compliance & Fraud Prevention – to comply with laws and protect against fraudulent activity.

5. Sharing of Information

We may share your data with trusted third parties only as necessary:

  • Payment Processors – to handle secure payments.

  • Shipping & Logistics Providers – to deliver your orders.

  • Service Providers – such as IT support, hosting, or analytics.

  • Legal Authorities – if required by law or to protect our rights.

6. Data Storage & Transfers

  • We primarily store and process data in the United States.

  • If data is transferred internationally, we take reasonable steps to ensure it is protected in accordance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, tax, and accounting requirements. Afterward, information will be deleted or anonymized.

8. Your Privacy Rights

Depending on your state of residence (e.g., California under CCPA), you may have rights such as:

  • Access – request details about the personal data we hold about you.

  • Correction – update or correct inaccurate information.

  • Deletion – request deletion of your data, subject to legal obligations.

  • Opt-Out of Marketing – unsubscribe from promotional emails.

  • Non-Discrimination – you will not be treated unfairly for exercising your rights.

To exercise your rights, contact us at info@ongade.com.

9. Security

We use appropriate technical and organizational measures (encryption, secure servers, limited access) to safeguard your personal information from unauthorized access, disclosure, or misuse.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of our Website after updates indicates your acceptance of the revised Policy.


Home Search Cart Products About